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In this book on leadership, author Sam Allman, an internationally recognized motivational speaker, consultant, trainer, salesman, and author, takes us into the nuts-and-bolts of conflicting principles that managers and leaders encounter in their everyday business lives. For almost two decades Allman has been one of the most in-demand sales speakers, delivering high content, customized, inspiring programs in areas such as leadership, customer service, management development, team building, retail sales, and personal quality management. He has developed training department "universities" for major corporations that have helped companies produce profits.