With the aid of a specially developed model –– The 5 C’s Model –– expert authors demonstrate how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan.

Barry Tomalin and Mike Nicks offer strategies and tactics for… MORE

Most companies in the UK have a website, but many don’t follow the relevant legislation that seems to grow exponentially. You cannot afford to be one of them. Many of the legal rules stem from the EU –– from those governing distance learning to e-commerce and data protection. This special report… MORE

In "Very Public and Private Relations" Jim Dunn takes us on a rollicking ride from poor boy growing up in a small town on the west coast of Scotland to the five-star lifestyle of a pioneer in travel PR. Along the way he tells us about his life as a mummy’s boy and his forbidden gay encounters on… MORE

The option to tax is a major VAT planning tool but you have to get the detail right to take full advantage – and getting it wrong can be very costly. There are a mass of rules and regulations concerning the option to tax and this report provides valuable expert guidance to all of them. Other key… MORE

Faced with threats and challenges like never before, HR professionals urgently need to adapt new models to deliver real value to their businesses. This specially commissioned report sets out a blueprint for the future of HR, enabling you to deliver proven value to your board, business and… MORE

For years people have been experimenting with computers as a training tool –– earlier trials with computer-based training and interactive video disks showed the potential of the medium. But the technology wasn’t sophisticated enough. That’s now changed –– modern computers and faster networks mean… MORE

How to make your business ‘investor-ready’ for maximum capital return. If you’re like most people, you’ll only get one chance to sell your business and to capitalize on years of hard work and planning. You can either fluff it, or make sure you get the best possible advisor and become financially… MORE

In this invaluable new Briefing one of the City’s most successful dealmakers distils 40 years’ experience as both principal and advisor. “Losing a deal by adopting the wrong tactics is unforgivable,” he says, but it happens all too often. Now you can transform your success rate as advisor or… MORE

The risks of increased costs and claims have risen again. Are you prepared?

This indispensable report covers all the changes and their implications for HR professionals – including increased and wider-ranging powers for ET Chairmen, radical changes to the originating application and employer… MORE

Industrial, consumer products and services companies all face different challenges, and this report addresses them all. Each chapter looks at one part of the planning process, explaining the methodology, planning techniques and structures, with examples, formats and checklists to help you implement… MORE

Based on the author’s extensive research and consultancy practices, this book builds on the GROW coaching model and introduces a new model that uses five core capabilities and a seven-step process – The Achieve Coaching Model.

"Seven Steps of Effective Executive Coaching" is based on an… MORE